Terms &
Conditions

These Terms & Conditions apply to all catering enquiries, bookings, and services provided by Chieftains Smokehouse & Butcher.

By requesting a quote or confirming a booking with us, you agree to these terms.

Catering Enquiries & Quotes

All catering enquiries are subject to availability.

Quotes are prepared based on the information provided, including:

• Event date
• Location
• Guest numbers
• Selected package
• Additional requirements

Final pricing may vary if event details change after the quote has been provided.

Minimum Booking Requirements

Our catering services generally require a minimum booking of:

30 guests

Bookings below this number may be considered at our discretion depending on event requirements.

Booking Confirmation

A booking is only confirmed once all required details have been agreed upon and confirmation has been provided by Chieftains Smokehouse & Butcher.

Submitting an enquiry does not guarantee availability or secure your event date.

Menu & Package Changes

Our catering packages are designed to provide a consistent experience while allowing flexibility where possible.

Menu items may vary due to:

• Seasonal availability
• Ingredient availability
• Supplier changes
• Event requirements

We will communicate any significant changes before your event.

Dietary Requirements

We are happy to accommodate dietary requirements where possible.

Please notify us of any dietary needs during the enquiry process so we can plan accordingly.

While we take care with preparation, we cannot guarantee an allergen-free environment.

Travel & Additional Services

Travel costs may apply depending on event location.

Additional services, including on-site staffing or specific event requirements, may be quoted separately.

Event Changes

Any changes to event details, including:

• Guest numbers
• Location
• Timing
• Menu selections

must be communicated as soon as possible.

Changes may affect final pricing and availability.

Cancellation Policy

Cancellation terms will be provided during the booking process and may vary depending on the event size, timing, and preparation requirements.

Any deposits or payments made may be subject to cancellation conditions.

Food Service & Quality

We take pride in delivering premium smoked meats, house-made products, and quality catering experiences.

Food quality and service may be affected by factors outside our control, including venue restrictions, weather conditions, or changes requested by the client.

Client Responsibilities

Clients are responsible for providing accurate event information, including:

• Correct venue details
• Access requirements
• Event timings
• Guest information

Any special venue requirements should be communicated before the event.

Contact Information

For questions regarding these Terms & Conditions: