Privacy Policy

At Chieftains Smokehouse & Butcher, we respect your privacy and are committed to protecting the personal information you provide when interacting with our business.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or communicate with our team.

Information We Collect

When you enquire with us or request catering services, we may collect information including:

• Name
• Email address
• Phone number
• Event details
• Event date and location
• Guest numbers
• Catering preferences
• Dietary requirements
• Any additional information you provide

This information allows us to provide accurate quotes, communicate with you, and deliver our catering services effectively.

How We Use Your Information

We use your information to:

• Respond to catering enquiries
• Prepare personalised quotes
• Confirm bookings and event details
• Communicate important updates regarding your enquiry or booking
• Improve our services and customer experience
• Maintain business records where required

We only collect information that is necessary to provide our services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared when necessary to:

• Provide requested services
• Process bookings
• Meet legal obligations
• Work with trusted service providers who support our business operations

Any third parties we work with are expected to handle your information securely.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

While we take appropriate precautions, no online system can be guaranteed to be completely secure.

Cookies & Website Usage

Our website may use cookies or similar technologies to improve user experience, understand website traffic, and help us improve our services.

You can adjust your browser settings to manage cookie preferences.

Your Rights

You may request access to the personal information we hold about you or ask us to update or remove your information where appropriate.

To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact: